DataCastle Account problem

1. Forget account

* If there is a class code of DC Academy, you can retrieve the account with the class code;

* If there is no class code of DC Academy, please contact DC small operation to retrieve it。

2. Account merge

DataCastle data science learning community users can merge their accounts ata time interval of no less than one year.When the accounts are merged, the information is shown in table 2-1.Due to the risk of account information loss, We does not recommend account merge。

* Assuming the user has accounts A and B, the rules for merging are as follows:

① When merging, the user needs to select one of the two accounts as the final reserved account, whose information is the union of A and B;

② If there is A conflict between the information of account A and B, account C only retains the information of either A or B selected by the user。
    For example:if both A and B have mobile phone number authentication, and the user chooses A as the account after authentication, only A's original authenticated mobile phone number will be retained in C, and B's original authenticated mobile phone number will be deleted automatically;

③ For information that does not conflict between A and B, the sum of information of account A and account B is kept in account C;

④ Other information not mentioned in table 2-1 will not be affected after the account combination, and will be retained in the original account or the combined account C;

⑤ After the merger, the account abandoned by the user will become unreachable, and the user can no longer log in and other operations, but all information will be saved in the DataCastle account system;

⑥ Notice to users: if you merge your account, it means that you are aware of the risk of account information loss and error caused by this behavior, and you are willing to assume the risk,
    DataCastle is not responsible for the recovery of account information and any other loss of users not previously mentioned in this entry。

【table 2-1】 information related to DataCastle account merge
No. Merged information
1 Course purchase order and view rights
2 Prior to consolidation, invoices have been issued for the submitted application
3 DC Academy certificate obtained before merger
4 All account information in account Settings
3. Lost password

Users can retrieve passwords according to relevant information。

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